WILLMAR -- For one day, each Kandiyohi County Commissioner had a chance to see what it feels like to go the desk at the Family Services Department, fill out a form asking for assistance and make an ...

A seasoned small business and technology writer and educator with more than 20 years of experience, Shweta excels in demystifying complex tech tools and concepts for small businesses. Her work has ...

There's no one model for how shadow stand-ins work, and practitioners use different terms: outsourcing, delegating, proxy work, subcontracting, virtual assistants, offshoring, or the delightfully ...

Amid the growing adoption of AI tools, a new problem is emerging – when employers don’t provide sanctioned AI tools, many workers will use the ones they prefer anyway. In sectors like healthcare, ...

The mainstream AI economy is struggling, but the “shadow AI economy” is booming. That’s one of the key takeaways from a sweeping new MIT study on generative AI in the workplace. The study finds that ...

Employees are secretly turning to AI to get ahead. Instead of fighting it, leaders need to understand what it reveals about trust, culture, and the future of work. Walk through almost any workplace ...

Forty students in the city of Albany got a hands-on experience with workers from National Grid on Wednesday. The students in grades seven through 12 were job shadowing in partnership with Junior ...