Salesforce introduced its AI layer, dubbed Einstein, in 2016. More recently, at the Salesforce World Tour event in NYC in May, all the company talked about was generative AI and Data Cloud, its ...

Salesforce announced new observability tools inside of Agentforce Studio, bringing deeper visibility, monitoring, & ...

Salesforce launches Agentforce Observability to give enterprises real-time visibility into AI agent behavior, solving trust ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce is moving the needle on AI. The Marc Benioff-led CRM leader ...

DataGroomr announced it has updated its AI-powered data quality app on Salesforce AppExchange, providing customers new ways to automate, simplify, and scale data quality management. These updates ...

Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

Einstein Studio can also help enterprises connect their data from Salesforce Data Cloud to third-party AI offerings including Amazon SageMaker and Google’s Vertex AI for model training. Salesforce on ...

Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data ...

Salesforce, Inc. CRM has been witnessing a slowing revenue growth trend over the past several quarters. After years of steady ...

Salesforce said that agent analytics and optimization capabilities are available today in Agentforce Studio, the company’s ...

The ultimate goal of pulling customer data together into a customer data platform (CDP) is building more meaningful customer experiences in real time. Up until now, that’s been more aspirational than ...