Last Friday at 2:45 pm PST I contacted Rheem tech support to order a replacement ... we would be without heating or hot water for a minimum of 6 days. Tech support can not take your credit card ...

Zero Stars if you had it. I will NEVER purchase another Rheem product again. I've now replaced two of their water heater first one after 5 years and now the replacement at 3 years. Leaks in both ...