Flexible Work Opportunities for Customer Support Professionals Scottsdale, United States – December 21, 2025 / Liveops / SCOTTSDALE, AZ – December, 2025 – Liveops, a leader in flexible customer ...

What if coding wasn’t just about writing lines of code but orchestrating a symphony of tasks executed seamlessly in the background? Enter the era of remote agents, a new development in AI-assisted ...

Microsoft is preparing to make remote AI agents a native part of Visual Studio, marking a key evolution in how developers interact with GitHub Copilot and the IDE's AI-assisted features. According to ...

As I discussed in my previous post, “A New Talent Acquisition Strategy: Virtual Interviewing,” knowing how to recruit the right contact center agent for remote work is a critical starting point for ...

Forbes contributors publish independent expert analyses and insights. I write about innovation, the future of work and remote work. Capable of automating tasks and taking actions autonomously, AI ...

Many American organizations needed to quickly shift to remote work in March 2020, when the COVID-19 pandemic began seriously impacting the United States. For call centers, this meant agents staying in ...

Spot AI announced the launch of its Remote Security Agent, bringing AI innovation to the security guard industry. Building on the company's Video AI Agents launch in November 2024, the Remote Security ...

The Axeda platform, used by hundreds of IoT devices, has seven vulnerabilities, three of which allow for remote code execution. Critical vulnerabilities in a software agent that’s used for remote ...

The pandemic taught us all how to work differently. This includes call centers, which have had to adapt to managing agents from afar. The change in the work environment requires new behavior, ...

Microsoft Corp. is leaning more into enterprise artificial intelligence agentic workflow support with a new command center for AI agents: Agent 365. Announced today during Microsoft Ignite 2025 in San ...

Agent 365 combines a registry, access control, observability, and security for managing all AI agents, built or acquired, across an enterprise. Microsoft Agent 365 has been introduced as a control ...