Black Book Research Q4 flash survey shows health plans shifting from effort-based sourcing to KPI-backed operating models, ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

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Small and midsized CPA firms that are striving to stay independent need to avoid the potential “sand traps” that can stump their growth and eventually threaten their independence. Processing Content ...

Sustainable health system operating models are those that abandon the traditional top-down hierarchy, according to two case studies recently highlighted by the American Hospital Association. In an ...

As organizations accelerate AI adoption and expand analytics capabilities, many still struggle to execute their data strategies due to unclear operating models, siloed decision-making, and ...

Both IT and Business Process Services (BPS) outsourcing are migrating to a new operating model, which we at Everest Group call BizOps. This model is a radical reconceptualization of how services are ...

Design a talent strategy to enable I&T operating model transformation Your email has been sent An information and technology operating model represents how an enterprise orchestrates its I&T ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...

Many higher education institutions are migrating their data centers to a cloud operating model. It's a movement that has its roots over a decade ago. And while that may not be news, it's a growing ...