As 2025 comes to a close, AI chatbots are no longer judged on novelty or demos. Instead, investors now look at scale, daily ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

ChatGPT, Microsoft Copilot, and Google Gemini all run on servers in distant data centers, even as the PC industry works on moving generative AI (genAI) chatbots onto your PC. But you don’t have to ...

Over the past few months, tech execs like Elon Musk have touted the performance of their company’s AI models on a particular benchmark: Chatbot Arena. Maintained by a nonprofit known as LMSYS, Chatbot ...

Silverback AI Chatbot has announced an expanded emphasis on its AI Assistant feature, reflecting the growing role of automated conversational systems in managing digital interactions across websites, ...

Save this article to read it later. Find this story in your account’s ‘Saved for Later’ section. In June, Mark Zuckerberg shared his theory of the future of chatbots. “We think people want to interact ...

A lack of guardrails leaves AI chatbots open to manipulation, researchers said. Like many social media influencers, Samantha Ettus spends most of her time publishing content for her followers. In her ...