Ever received an unexpected alert by text or email claiming there is a problem with your computer that the sender needs your help to fix? That could very well have been a tech support scam. The ...

The "Phantom Hacker" scam involves a coordinated team of fraudsters posing as tech support, financial institutions, and U.S. government agencies to convince victims their devices and money are at risk ...

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Teresa Rogg stood by the kitchen counter in her Quincy home last summer with a phone pressed to her ear, wrapping stacks of $100 bills in tin foil. She then sealed the money in a box, walked out to ...

GREEN BAY, Wis. (WBAY) - A Consumer First Alert: There’s a surge in tech support scams we want people to recognize. Scammers are targeting computer users with fake pop-up messages designed to scare ...

Google is adding a dose of AI to the Chrome browser to protect users from tech support scams. In a blog post, Google says a new version of Chrome arriving for desktops this month will tap “on-device” ...

A retired lawyer lost the money in a tech support scam, a type of online fraud that is surging. Citibank said it couldn’t recover the funds, which criminals wired from inside his account. David Welles ...

Tech-support scams cost consumers hundreds of millions of dollars annually. Seniors are particular targets of the crooks, sometimes losing their life savings. The scam often starts with a call, email, ...