Customer service is seen as one of the sectors where AI could have the biggest impact.

Chat up the 6-foot-7 ringmaster of Dreamforce — Salesforce co-founder and CEO Marc Benioff — and he doesn't hesitate in predicting a winner in the battle for enterprise artificial intelligence.

For at least a decade, Salesforce CEO Marc Benioff has emphasized the importance of shoshin, the Japanese word for “beginner’s mind”—including in a 2015 Fortune interview in which he said ...

Here’s today’s AdExchanger.com news round-up… Want it by email? Sign up here. Bye Of The Iger? Bob Iger is stepping down as CEO of Disney, the company said Tuesday. He will be replaced by Bob Chapek, ...

At Salesforce's annual Dreamforce conference in San Francisco, CEO Marc Benioff told CNBC's Jim Cramer on Tuesday about the real-life use cases for his company's new artificial intelligence ...

Dreamforce, San Francisco’s largest tech conference, is likely to return to the city next year, according to comments Salesforce CEO Marc Benioff and Mayor London Breed gave to the San Francisco ...

“This is an extraordinary time,” Huang said while on stage with Marc Benioff, Salesforce chair, CEO and co-founder. “In no time in history has technology moved faster than Moore’s La ...