ManageEngine Introduces Causal Intelligence and Autonomous AI to IT Operations for Faster Incident Response

New Site24x7 Capabilities Combine Domain-Aware Correlations, autonomous AI, And Workflow Orchestration To Drive Self-Healing IT Operations -- Delivers faster root-cause identification with causal ...
Business Wire

ManageEngine Introduces Change Workflows to ServiceDesk Plus

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced the general availability of change workflows for its flagship ITIL-ready help desk software, ...
ITWire

ManageEngine Unveils its Biggest Generative AI Release Yet for ServiceDesk Plus, Aimed at Enhancing Productivity for IT Teams

GenAI-powered Ask Zia Virtual Agent, Workflow Assist, and Script Generator are the Latest in a Series of AI Capabilities Available to Customers at no Additional Cost ServiceDesk Plus now supports ...
Digital Journal

Systems of accountability, not just automation: How ManageEngine’s CEO is preparing enterprise IT for agentic AI

ManageEngine CEO Rajesh Ganesan takes the stage at UserConf Toronto. - Photo courtesy of ManageEngine ManageEngine CEO Rajesh Ganesan takes the stage at UserConf Toronto. - Photo courtesy of ...
No Jitter

Beyond the Ticket: AI-Powered Workflow Automation in Contact Centers

Artificial intelligence is redefining contact center operations far beyond the traditional service ticket, opening opportunities for customer support to redefine their value proposition to the ...
Zawya

ManageEngine introduces DEX capabilities in endpoint central, advancing towards autonomous endpoint management

New Capabilities Empower IT Teams to Proactively Resolve Issues, Reduce Tickets, and Ensure Seamless Employee Experiences Real-time insights, diagnostics, and automation help IT teams address ...
dbta

ManageEngine Adds Visual Change Workflow Builder to ServiceDesk Plus

ManageEngine, an IT management company, is bringing a visual change workflow builder to the cloud version of its flagship IT service management (ITSM) software, ServiceDesk Plus. The change workflow ...
National Basketball Association

Atlanta Hawks Select ManageEngine as Strategic Technology Partner to Enhance and Automate IT Operations and Elevate the Fan Experience

ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, and the Atlanta Hawks and State Farm Arena today announced a strategic partnership to enhance the ...
Scoop

ManageEngine Unveils Its Biggest Generative AI Release Yet For ServiceDesk Plus, To Boost IT Team Productivity

ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, has announced a major GenAI release in the cloud version of its unified service management ...