The update, rolled out Wednesday, allows riders to track MTA trains and buses, receive service alerts, and connect with customer support agents available 24/7.

Editor's Note 1/30/26: This story has been updated with a statement from MTA spokesman Tim Minton. A New York City bus driver said she was assaulted on the job, and when she tried to call for help, ...

The Metropolitan Transportation Authority has released an overhauled mobile app designed to give New York City subway and bus riders easier access to real-time arrival information and trip planning ...

A war of words is erupting over the reliability and safety of New York City buses. The union representing bus dispatchers says critical systems inside the MTA's bus command center repeatedly failed, ...

The President of the Transport Workers Union Local 100 said Wednesday that ongoing issues with the two-way radios on buses are a danger to his drivers — while transit officials say system glitches ...