You started your company to build something meaningful, not to spend your mornings copying data between tools, chasing status ...

By shifting to an automation model that relies on an authoritative 'network source of truth,' Intel scaled its network, ...

The next phase of automation is not a distant prospect but a live restructuring of how products are made, buildings are ...

IT automation is a challenging product category to evaluate. For instance, for every big technology vendor that has a suite of tools, there are multiple massively popular point solutions that do their ...

The 12.1 release of NetBrain's network automation platform incorporates more powerful AI capabilities for network discovery, post-mortem outage assessments, and autonomous troubleshooting.

Customer experience (CX) has been on a steep transformational curve in recent years. Technology-savvy consumers expect more personalization than ever, and they’re comfortable with companies using ...

Incremental upgrades are no longer enough. What the industry needs is to fundamentally rethink what an automation platform ...

The evolving digital landscape poses many challenges to IT teams as they are responsible for maintaining and upgrading systems and assisting users with technological malfunctions. Auvik recently ...

What is AI automation, and how can your business use it? Automation used to be the best way to make software do the work and free up time for more important things. And while AI has since come on the ...

Enterprise software companies are racing to capture the AI automation opportunity, but exposure varies dramatically. We looked at Pegasystems (NASDAQ:PEGA), ServiceNow (NYSE:NOW), Microsoft ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...