Salesforce predicts that by 2027, 50% of customer service cases will be resolved by AI. So it’s safe to say that AI’s role in customer service is here to stay. Technology is moving at a rapid pace, ...
Your PC can now see what you’re looking at on the screen, if you choose to let it. Copilot Vision is now generally available for users in the United States, Microsoft said Thursday. Copilot Vision ...
Teleperformance, the world's biggest call centre operator, is using Artificial Intelligence (AI) to "neutralise" Indian accents for clients from Western countries, according to The Telegraph. The ...
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