PHILADELPHIA -- From theft to scanning errors, retailers are running into headaches with self-checkout after rolling out the technology aggressively over the last decade. Now, research finds another ...

We’ve all been there: You’re ready to buy your items in a supermarket or store and head to the self-checkout machines to complete your purchase on your own, only for the kiosk to cause trouble when ...

Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ripping out many of those machines, retreating from a flagship automation ...