There are times during an installation of new software that you have to stop and just admire the care for detail that went into the procedure. That is how I felt when I began to install HelpStar 7.0.

Today, work passing through a service desk relies heavily on input from multiple team members. The efficiency of the communication, documentation and support processes determines the effectiveness of ...

The Columbus, Ohio-based division of Time Warner Cable Inc. said it plans to upgrade its help desk software to include asset management capabilities. The new version of Toronto-based Help Desk ...

OAKVILLE, Ontario, Sept. 18, 2012 /PRNewswire/ --HelpSTAR, a leading pioneer of help desk software, today announced that Canon Latin America, a world leader in imaging solutions, relies on HelpSTAR to ...

MADISON, Wis. – Summit CU has implemented HelpSTAR’s helpdesk software, which integrates workflow components with documentation, communication and synchronization functionality. “With HelpSTAR in ...