Anyone who has ever done desktop support in any capacity, whether it was for an office with hundreds of employees or just for your family, knows that calling to get warranty support can be one of the ...

Windows releases have become pretty stable in recent years. The Windows 11 upgrade process is safe and simple, and if something goes wrong, rolling back to a previous version is easy. It's uncommon ...

ITHACA, N.Y. – A team of researchers from Cornell Tech has developed a new tool designed to revolutionize hardware troubleshooting, with the help of 3D phone scans. SplatOverflow – inspired by ...

A research team from Cornell Tech is addressing the lack of technical support for various end-user hardware options, using a tool they developed that renders 3D models via a mobile device. The tool, ...

Most people don’t actually know what’s inside their PC—this lightweight tool quietly shows everything that matters.

When troubleshooting any system, having a few useful tools available can be very helpful. Here are some recommendations for troubleshooting a number of aspects of Mac systems. Topher, an avid Mac user ...