Melissa Delaney is a freelance journalist who specializes in business technology. She is a frequent contributor to the CDW family of technology magazines. In the year since the city of Tampa, Fla., ...

There's a commonly accepted ratio adopted by many organizations: hiring about two full-time HR employees per every100 people. Two HR employees are then tasked with juggling the concerns, questions, ...

If routine employee questions and problems take up a significant portion of your human resources (HR) department’s time and energy, consider helping employees help themselves. HR software often ...

Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered capabilities aimed at making employee support and human resources solutions more ...

Integrated ITSM and HRSD systems are pivotal for modern HR transformation. This article explores how integrating these systems enhances HR processes, service delivery, and operational efficiency while ...

AI agents are rapidly emerging as one of the most powerful tools for automating HR workflows, from recruitment & onboarding ...

Human Resources is announcing that TeamDynamix has replaced Footprints and HR Help. This transition will provide a secure path for employees to communicate with the HR Service Center. Employees will ...

HR is becoming a closer strategic partner of the typical organization, thanks to the very human nature of the pandemic and its impact. Per some observers, however, the profession still deals with a ...

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