HMRC is failing taxpayers in their hour of need as its customer service suffers ahead of the self-assessment deadline. More than 12 million are expected to submit a tax return this year, but as of Jan ...

Millions risk being slapped with £100 fines if they are unable to file accounts before the end of January deadline - even if ...

HMRC has come under fire after its customer service hotline forced taxpayers to wait on hold for 'up to an hour' and even cut ...

Reasons you don't need to file a tax return include those who pay automatically via PAYE, those who have earned less than ...

His Majesty's Revenue and Customs (HMRC) has warned that its helplines are currently closed due to a 'technical' fault. The ...

HM Revenue and Customs (HMRC) hung up on 55,922 taxpayers last year after leaving them waiting on the phone for more than 70 minutes. The tax authority will automatically hang up on callers once the ...

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The UK’s tax authority is “degrading its own services as a matter of policy” and damaging the public’s confidence, a report by MPs into HMRC has warned. Growing concerns have been raised about HM ...

A National Audit Office (NAO) report, looking at HM Revenue and Customs’ customer service, has found that the move to digital services has failed to ease pressure on traditional services, such as ...

Self Assessment customers reminded of payment options as deadline approaches. Almost 340,000 Self Assessment filers have ...