PDQ Launches Integration with Freshworks, Eliminating Manual Handoffs Between Help Desk and Endpoint Operations

New integration connects help desk workflows with automated endpoint actions to save IT teams time and improve ...
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Sterling Bank Transforms Internal Service Desk with Freshworks

After a successful proof-of-concept of Freshservice, Freshworks’ flagship IT service desk solution, Sterling Bank transitioned to the modern, efficient, ITIL-aligned service desk to power its ...
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Freshworks Turns Freshservice Demand into a New Product Opportunity with Multi-Department Service Desk

Freshworks extends its service management platform to serve non-IT departments with “Freshservice for Business Teams” as part of the company’s Fall ‘22 Launch Launching Freshservice for Business Teams ...
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PDQ Launches Integration with Freshworks, Eliminating Manual Handoffs Between Help Desk and Endpoint Operations

By linking Freshworks’ service desk platforms with PDQ Connect’s automated endpoint management capabilities, IT teams can trigger actions like software deployment, remediation, and device updates ...