LONDON--(BUSINESS WIRE)--Forsta, an industry-leading global provider of market research, customer experience (CX), and employee experience (EX) technology, today announced the achievement of Leader ...

Rising demand for personalized interactions, enhanced customer satisfaction, and data-driven insights drive the Customer Experience Management software market ...

FAIRFAX COUNTY, Va.--(BUSINESS WIRE)--Gov. Ralph Northam today announced that Qualtrics (Nasdaq: XM), an experience management software company, will invest $15.9 million to expand in Fairfax County.

Sitecore, a digital experience management software provider, unveiled its first software-as-a-service (SaaS) offering, Experience Manager Cloud. The feature will be integrated into the Sitecore ...

Two events in the CRM industry this week are shining a spotlight on a broad and sometimes nebulously defined space. First, Oracle announced its agreement to acquire FatWire, a provider of Web ...

It's an Australia technology company, founded in 2009, which today provides Enterprise Experience Management Software-as-a-Service via its scalable "virsaic" platform, supported by managed services ...

Genesys Cloud Services Inc., a major provider of customer experience management software, today announced that it has closed a $580 million funding round at a $21 billion valuation. The venture ...