In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...

COLUMBUS, Ohio, April 3, 2018 /PRNewswire-PRWeb/ -- Velosio, a leader in deploying business applications through the transformational cloud, is pleased to announce a new and unique set of services and ...

Catapult today announced the launch of Slingshot for Sales and Slingshot for Customer Service, expanding its Slingshot ...

Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...

Microsoft is expanding its Dynamics 365 ERP/CRM portfolio with more apps in the human capital management (HCM) space. Microsoft introduced its first dedicated HCM application in April, called Dynamics ...

BOERNE, Texas--(BUSINESS WIRE)--Red Maple, a leading provider of innovative business solutions, is excited to announce the launch of Red Maple Credit Cards for Microsoft Dynamics 365 Field Service.

Scott Guthrie, Microsoft’s executive VP for cloud and enterprise, at the Summit conference in Tampa today, where he led a demonstration of Dynamics 365. Microsoft in an extensive demo today unveiled ...

Microsoft has included Facebook Messenger as an expansive and configurable option for service teams that want to offer support to their customers through Dynamics 365 Customer Service. In October, ...

Microsoft has announced the general availability of its Dynamics 365 Project Operations solution across India. The tool is aimed at helping service-based organizations reimagine project management.

Microsoft will begin rolling out the first components of its Dynamics 365 service as of November 1. Dynamics 365 is Microsoft's new Azure-hosted, combined CRM and ERP service. Microsoft is showing off ...