Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

STUTTGART -- Megasupplier Yanfeng will combine the r&d activities of its interiors, seating, electronics, safety and exteriors divisions into a new unit called Yanfeng Technology. The formation of YFT ...

Curtin University has announced that it is transforming its 300,000 square metre campus into a "smart" one through the deployment of sensors and analytics technology from Hitachi. The Perth-based ...