James has more than a decade of experience as a tech journalist, writer and editor, and served as Editor in Chief of TechForge Media between 2017 and 2021. James was named as one of the top 20 UK ...

Telephony was among the first communication platforms to be used and has been around for nearly 150 years. For most of this time, it existed as traditional hard-wired, exchange based technology. Over ...

As flexible work environments become the norm and hybrid learning continues to grow in popularity, many colleges and universities have embraced cloud-based collaboration tools to enhance communication ...

The shift to remote and hybrid learning in higher education has understandably generated a lot of conversation about the how and why of video adoption for remote learning. Telephony is following suit.

In preparation for the Cisco, Microsoft, and Zoom comparison session at Enterprise Connect, Brent Kelly, president and principal analyst at KelCor, and I met with each of the companies for a detailed ...

How to Cloud Telephony It is clear the cloud is going to change things, with new models, new prices, and new capabilities. The cloud isn't for everyone. On the other hand, the PBX (though no one calls ...

President, Carolina Digital Phone Inc. - Provide leadership to the best group of enthusitic team members in a fast growing business. To continue reading this content ...

COLOMBES, France--(BUSINESS WIRE)--Alcatel-Lucent Enterprise, a leading provider of communications, networking and cloud solutions tailored to customers' industries, is proud to announce that its ...

Today the world’s largest provider of VoiceXML hosting, Orlando based Voxeo Inc., announced its plans to fully open source the technology stack that drives their Tropo.com offering. Here at The Next ...

Every business needs a phone system. Historically, this meant purchasing an on-premise PBX, which stands for Private Branch Exchange, an old term from the earliest days of telephone systems.

After costs began escalating, the British Medical Association's (BMA) General Practitioners Committee has called for a pause on National Health Service (NHS) England's planned move to cloud-based ...