Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Many enterprise AI initiatives continue to struggle — with 95% failing to deliver ROI due to inadequate data infrastructure ...

Knowing how to convert leads into customers isn't enough these days. You need to know which high-value customers will generate the most sales. You need to be able to build customer loyalty. And you ...

Exploring the intricacies of customer relationship management (CRM) implementation within the healthcare sector involves navigating a landscape of unique challenges and promising opportunities: the ...

DUBLIN--(BUSINESS WIRE)--The "CRM Analytics Market Size - Growth, Trends, and Forecast (2019 - 2024)" report has been added to ResearchAndMarkets.com's offering. The CRM analytics market was valued at ...

It's a well-known maxim in business that if you want to improve performance, then first you have to measure it. The proof of this was borne out by several customer stories heard at business software ...

In a world where digital interactions are king, CRM systems have become the chessboard on which businesses maneuver for success. No longer just databases, these systems are now the engines driving ...

The customer is king again. After decades of mass-market driven customer outreach, which typically lumped customers in large, homogenous segments, a complex mix of socioeconomic factors coupled with a ...

Following the launch of Dynamics CRM 2015 last November, Microsoft on Monday announced a Spring update to the software that promises new social, mobile and analytics capabilities along with closer ...

New integration provides HIPAA-compliant insights, unified dashboards, and automated retention campaigns to help multi-location and private equity-backed practices maximize patient lifetime value NEW ...