Are you ready to level up your Discord skills? Try making a bot for fun (and to learn some code). Reading time 10 minutes The Discord platform does nearly everything you might need to communicate with ...

It’s been seven months since we launched Kik’s Bot Shop, and we’ve seen more than 20,000 bots created in that time. We’ve also approved more than 150 bots to be featured in the Bot Shop, following ...

The OpenAI Assistants API is a potent tool that provides developers with the means to create AI assistants within their applications. These AI assistants are designed to respond to user queries ...

Robotic process automation, or RPA, can save organizations considerable time and money. Where appropriate, RPA can complete manual processes much faster and more accurately than a human. With many low ...

Chatbots are often touted as a revolution in the way users interact with technology and businesses. They have a fairly simple interface compared with traditional apps, as they only require users to ...

The bot ecosystem is maturing, and larger organizations are starting to adopt communication platforms that let bots take part in enterprise workflows. There is a growing opportunity for bot builders ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...