For most organizations, honest answers to these questions lead to the same conclusion: Buy a sound foundation and innovate on ...

When we hear the term CRM, we typically think of generating leads and bolstering sales funnels, and to be sure, a major benefit of any CRM platform is to build your company’s bottom line by giving you ...

Office 365 subscribers get more than just Office apps and email; here is how to use SharePoint to build your own basic customer management tool. CRM – or Customer Relationship Management – is an ...

On paper, AI promises to transform customer engagement, boost productivity, and make revenue teams faster and smarter. But in practice, adoption remains shallow and skepticism runs deep. The issue isn ...

Guest Opinion: Managing an eCommerce business without a CRM is almost impossible in the modern digital environment, however, not all business owners understand the CRM’s value proposition and ...

Spiro aims to sell CRM software to businesses that have been avoiding traditional CRM products. CEO Adam Honig told me that he and his co-founders Andy Levi (CTO) and Justin Kao (vice president of ...

The customer is king in this hyper-competitive market. That means they deserve more than the best products or services. Building strong client relationships is also crucial for any business. Clients ...

Meet Attio, a new CRM for people who are familiar with modern collaboration tools, such as Airtable, Notion and Zapier. The startup wants to create a product that can hold all important information ...

While an associate at a VC firm, Nicolas Sharp took on the project of finding customer relationship management (CRM) software for the firm. The process, he says, was "a nightmare," leading him to ...