* Dr. Internet columnist Steve Blass offers advice on bug tracking using Bugzilla * Help Desk columnist Ron Nutter offers advice on how to protect travelling employees * Getting startd with Bugzilla ...
It is an eternal truth that newly written software packages will contain bugs. To track bugs, many organizations still rely on Word documents and Excel spreadsheets, but these tactics are inefficient ...
I'm trying to find a software package that would take email from a public email aliases and open a incident, which could be assigned to a specific person, have a status (Open, Working, Deferred, ...