Maslow's hierarchy of needs is a pyramid of needs that all human beings must fulfill to be happy. People can't get the next highest level of needs met until they first meet lower levels of needs, and ...

Patient experience isn't only about attempting to wow and delight patients and their families. In a recent phone conversation, a long-distance friend of mine--I'll call her "Debbie"--described her ...

In his influential paper of 1943, A Theory of Human Motivation, the psychologist Abraham Maslow proposed that healthy human beings have a certain number of needs, and that these needs can be arranged ...

In the world of business, financial management evolves over time, just like human needs progress in stages. Think of Maslow’s Hierarchy of Needs, which starts with basic survival needs like food and ...

transformation is consumer knowledge. As the old adage goes, knowledge is power and quite frankly, today’s consumers completely own this power.