Apple has announced a new process that will finally enable customers and independent repair providers to utilize used Apple parts in repairs; but advocates of the right-to-repair movement see the move ...

Apple has decided to move more products to the "obsolete" list. Here's what you should know.

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...

Apple this month refreshed the security support document that provides iPhone, iPad, and Mac users with tips on how to recognize and avoid social engineering schemes like phishing messages and fake ...

Apple appears to be developing an AI-based "Support Assistant" for the Apple Support app. Signs of the feature were found in Apple code by MacRumors contributor Aaron Perris, but the Support Assistant ...

Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...

Learn how to easily schedule your Genius Bar appointment for demos, workshops, or repairs Reviewed by Jessica Kormos Use the Apple Support app to quickly schedule a Genius Bar appointment for any of ...

Apple might be the next company to add a ChatGPT-style chatbot to its Support app, likely as a way to automatically handle cases covered in its documentation and hand off only the trickier ones to a ...