TOA identified a common experience in many service organizations – a disconnect occurs among customer service, the customer and the field. Customers don't know precisely when a worker is going to ...

Many small to midsize businesses use Salesforce.com for CRM because the company provides special products and pricing just for smaller organizations. What might be just as helpful, though, is its ...

The SaaS giant is expected to showcase AppExchange Mobile later today at its Cloudforce event in New York City. According to Mike Rosenbaum, Salesforce senior vice president of AppExchange and ...

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Salesforce has launched Salesforce Anywhere, an app that brings chat, alerts, comments and video directly into customer relationship management software in a unified view. Here's a look at how the ...

Salesforce and Amazon Web Services (AWS) have announced a “strategic partnership” that they say will make it easier for developers to make applications that harness the cloud provider’s services and ...

Salesforce stock trades at value multiples after a 20% pullback. Learn more about the company and its potential upside.

Salesforce and Amazon Web Services (AWS) have been buddies for some time, but yesterday the partnership took on a new slant as they unveiled much closer integration of their respective platforms.