Throughout the pandemic, as a way to protect riders, the MTA suspended shared cars and vans, but, starting in early July, the agency began phasing in shared rides for its Access-a-Ride users again.

We are surprised that it took this long for someone to sue the MTA for its horrible Access-A-Ride, the paratransit service for people with disabilities. Its poor quality has long been documented and ...

Like it has done to virtually everything else in New York, the coronavirus pandemic is now shaking up the Metropolitan Transportation Authority’s paratransit service, Access-A-Ride. This week, both ...

An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

The MTA was blasted for planned cuts to a popular Access-A-Ride program — even as the authority asks city taxpayers to kick in more money to ensure all paratransit service can improve amid rising ...

There is a reason why Access-A-Ride is better known as “Stress-A-Ride” for the approximately 170,000 New Yorkers who depend on it. The bill for Access-A-Ride will hit $616 million this year and the ...

Less than a week after an I-team investigation revealed surveillance video appearing to show a disabled stroke survivor being attacked by her own Access-A-Ride driver, detectives arrested a Staten ...

Dear John: I am in a wheelchair. Access-A-Ride claimed it came to pick me up. When I called and complained that the driver never showed up, the driver told me to wait another hour. I waited another ...

NEW YORK -- The good Samaritan who rushed to the aid of a 78-year-old woman who was dragged from an Access-A-Ride vehicle in Brooklyn is speaking out about what he witnessed, calling it sad for the ...

For years, the Regional Transportation District’s main offering for riders in wheelchairs and with other disabilities required that they wait for a stubby, meandering bus to take them to their jobs, ...