Caylent Acquires Pronetx to Deliver AWS Native Customer Engagement and Agentic CX

Caylent and Pronetx combine to deliver integrated AWS expertise to modernize, operate, and continuously evolve customer experience -- from legacy platform to intelligent system IRVINE, Calif., April 7 ...
CRN

AWS AI Star Caylent Buys Amazon Connect Firm Pronetx To Drive ‘AI-First Services’ Into CX

AWS AI partner Caylent acquires Amazon Connect consulting firm Pronetx to drive AI services into customer experience via ...
InfoWorld

AWS targets AI agent sprawl with new Bedrock Agent Registry

As enterprises struggle to govern rapidly multiplying AI agents, AWS is offering a centralized registry to bring visibility, ownership, and lifecycle control.

Reply signs strategic collaboration agreement with AWS to accelerate AI-driven cloud transformation

Reply [EXM, STAR: REY] announced today that it has signed a strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to accelerate the adoption of cloud and artificial intelligence ...
KMWorld

Caylent to acquire Pronetx to offer AWS native customer engagement and agentic CX

Caylent and Pronetx combine to deliver integrated AWS expertise to modernize, operate, and continuously evolve customer experience-from legacy platform to intelligent system ...