Another weekend, another outpouring of outrage on social media. This time, the ire was reserved for online fashion brand Asos. “Has anyone else had a sh***y email off Asos? Maybe if you sorted your sh ...

As of June, Asos has begun enforcing its fair use policy by permanently deleting accounts of customers who return items at a rate significantly higher than average. The crackdown has gone viral on ...

ASOS has recently announced that it'll be providing more "transparent" explanations as to why some customers are being charged for returns, while others aren't. If you're a frequent returner with a ...

ASOS has changed its returns policy for customers with high return rates, and one shopper has shared her method to avoid ...

ASOS has come under renewed scrutiny after several shoppers reported being banned from the site due to repeated returns. The retailer introduced a revised ‘fair use’ policy last September, which now ...

ASOS has recently shared that they'll be implementing more "transparent" reasoning behind why some shoppers are being charged for returns, and why others are in the clear. If you're a serial returner ...

"at-above-post addthis_tool" data-url=" rang in the new year with a change to its returns policy, saying it would eliminate ...