A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...

Starbucks announced Monday that select "coffeehouse amenities" like free refills for in-customers and condiment bars are making a comeback.

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

This week, we got a glimpse into some policy changes — including a new Coffeehouse Code of Conduct — Starbucks hopes will ...

Starbucks' open door policy is getting thrown out the window among changes for the company. The coffee chain announced on Monday it would reverse its seven-year-long open door policy in company-owned ...

Starbucks says you can't use its Wi-Fi or restroom or hang out without a purchase. Here's why the rules are changing and what ...

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. “We want everyone to feel ...

Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan. Here's what to know.

By the end of the month, you'll need to buy something or be with someone buying something if you want to hang out at ...

Starbucks spokesperson Jaci Anderson told USA TODAY that the policy changes are focused on prioritizing paying customers. "We want everyone to feel welcome and comfortable in our stores," Anderson ...