Experts say the incident revealed what can happen when a such a broad spectrum of companies rely on singular cloud provider.

On Wednesday Amazon announced the completion of its data-center initiative Project Rainier, which will primarily be used to service Anthropic's compute needs. The company expects Anthropic's Claude to be using over one million of Amazon's custom Trainium2 chips by year-end.

User complaints surged on tracking site DownDetector just after noon Eastern time, with most reports concentrated in the company’s US-EAST-1 region.

An Amazon Web Services outage impacting Amazon's own services and as well as apps around the world wasn't resolved until Monday evening.`

Microsoft's Azure platform and other company services are experiencing an outage that started around 12:00 p.m. Eastern time on Thursday. The company reported that the outage was triggered by "an inadvertent configuration change" that impacted the Azure Front Door delivery network.

By Rashika Singh and Deborah Mary Sophia (Reuters) -Amazon shares surged more than 11% in early trading on Friday after strong growth at its cloud unit and a bullish sales outlook eased fears that the tech giant was falling behind rivals in the AI race.

Amazon.com, Inc. outperformed expectations for Q3 2025, with AWS and Ads growth accelerating. Learn more about AMZN stock here.

Amazon’s cloud-computing arm plans to invest an additional $5 billion in South Korea over the next six years to build new artificial-intelligence data centers in the country.